Unfortunately, there is no such thing as "true to size". We carry many different brands and sizing is ALL DIFFERENT and can vary from brand to brand and from style to style. We measure all our clothing ourselves, so once you know your measurements, you can order on our website with confidence! All our clothing is measured laying flat (not on a person), and then doubled.
YES, our measurements are accurate, because we measure all garments ourselves. You may see some difference in our measurements and the manufacturer's measurement charts. We measure garments flat and un-stretched, then double the measurement.
If you did not see the "Thank You" page after you placed your order, you may not have completed checkout. If you did not receive a confirmation email, check your spam/junk folders. Contact us here to ask about your order.
Sorry about that! Probably the billing address you entered does not match that on file with your credit card company. If you have recently moved this address might not be updated. Try an alternate address, or use a different card to place your order.
We ship as soon as possible, usually within 2 business days.
Orders to the US will take 2-3 days (USPS Priority) or 1-2 days (Express, guaranteed) to be delivered.
Orders to CA or AUS will take at least 6 days (International priority) or at least 10 days (first class) to be delivered. This does not account for customs, which can further delay shipments, unfortunately.
We issue refunds for qualified returns within 10 business days of receiving the return. Refunds are credited back to the original form of payment. Note that it may take several business days after we issue a refund for your account to show your credit. Unfortunately the credit card companies do not work too quickly! You can read our full return policy here.
Sale items may be returned for store credit. Sale items purchased with an additional discount (ex. sale shirt, purchased with additional 10% off coupon) are final sale and cannot be returned. Please see our return policies here.
We currently do not do exchanges. If you have made a purchase, and need to make an exchange, simply purchase the new item on our website, and return the unwanted item. When we receive your qualified return we refund back to your original form of payment. You can read our full return policy here.
Please consider giving us your vintage.
We are a small business, and your gift helps us greatly! If you are
local we are happy to come to you to pickup the items. (Note that
gifting vintage is not tax deductible.)
If you do not want to gift us the items, we do buy vintage. Please note that we buy at low prices.
Not all vintage is actually valuable or will sell in a timely manor,
so we plan on keeping it a very long time. Also we process, clean,
and repair all our vintage items. Please remember you are
supporting a small business. If you want top dollar from your items, we suggest ebay.
If you have vintage, please read the following before contacting us:
You must be local (Western New York area). We cannot accept vintage via shipment. It is very difficult to determine if we can accept your vintage sight unseen.
The Items must be from 1940s, 1950s, or 1960s. (Possibly 1970s or
1980s if they are reproductions of an earlier time period.)
Retro is new clothing in classic styles, often updated just a little. They usually fit and wear better than true vintage due to modern sizing and fabrics. Read more about retro style in
our retro style section here