Frequently Asked Questions

Browse topics below:

Sizing

Do the clothes run big, small, or true to size?

Are your clothing measurements accurate?

What does OSFM mean for the tights?

Ordering

Did you receive my on-line order?

You are out of a size or style. Will you be restocking it?

Can I enter more than one coupon code in the shopping cart?

Do you have a specific item I am looking for?

I was shopping and placed an item in my cart, but left and now I can't place it in my cart.

I am getting an error message 'Gateway error / FMF Filter when checking out

My gift card isn't working in the on-line store

Shipping

How can I track my online order?

Do you ship to my country?

I paid for express delivery but the tracking says it is 2 day delivery?

Returns

Do you take returns?

How do I make a return?

When will my return be credited, and how will I be refunded?

If I purchase an item on sale, can I return it?

Do you do exchanges?

Other

Do you have any coupons available?

Do you wholesale your products?

Do you give donations?

How can I sell my items in your store?

Does Cats Like Us make all the clothes?

What is retro clothing?

Do you sell costumes?